HS SK1-73 key not working

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So yesterday one of the black keys (Eflat) on my HS SK1-73 doesn't make any sound. I did a full reset with no luck. I live in a small town, so no diagnostic help available unless I send the board back to Hammond. Anyone else have this problem and am able to give me the most likely cause? Thanks in advance
 

happyrat1

Destroyer of Eardrums!!!
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